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What if a buyer says they didn’t receive their order?
When a buyer reports that they did not receive an order, it's essential to handle the situation promptly and in a customer-friendly...
Oliver Piroska
Sep 24, 20232 min read
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How can I check my orders?
In Seller Central, you can access a list of your orders and order-related information through various methods: **1. Manage Orders Page:**...
Oliver Piroska
Sep 24, 20231 min read
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What should I do when a buyer contacts me, but I did not get a Sold, Ship Now email?
Regularly checking the "Manage Orders" section in your seller account is crucial to stay updated on incoming orders and ensure timely...
Oliver Piroska
Sep 24, 20232 min read
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Pending Orders
Managing orders efficiently is crucial for a successful Amazon seller experience. Here are the options available for managing orders on...
Oliver Piroska
Sep 24, 20232 min read
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View your orders
Managing orders efficiently is crucial for a successful Amazon seller experience. Here are the options available for managing orders on...
Oliver Piroska
Sep 24, 20232 min read
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Your orders list
Managing orders efficiently is crucial for a successful Amazon seller experience. Here are the options available for managing orders on...
Oliver Piroska
Sep 24, 20232 min read
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0 comments


Options for managing orders
Managing orders efficiently is crucial for a successful Amazon seller experience. Here are the options available for managing orders on...
Oliver Piroska
Sep 24, 20232 min read
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0 comments


What else can I do to prevent phishers from contacting me?
These are excellent suggestions for enhancing the security of your Amazon seller account and protecting it from phishing attempts. Let's...
Oliver Piroska
Sep 24, 20231 min read
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How can I protect myself against phishers?
Your advice is absolutely correct, especially when it comes to maintaining security and protecting your Amazon.co.uk seller account....
Oliver Piroska
Sep 24, 20231 min read
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What do I do when a customer contacts me about an order I haven't received?
Using the Manage Orders feature in Seller Central is a crucial tool for sellers to manage and process their orders effectively. Here are...
Oliver Piroska
Sep 24, 20231 min read
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How do I contact a customer about their order?
Order notification emails and the Manage Orders page in Seller Central indeed display customers' anonymized email addresses to help you...
Oliver Piroska
Sep 24, 20231 min read
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Buyer-Seller Messages FAQ
The provided information explains various aspects of buyer-seller communication through Amazon's Buyer-Seller Messages service. Here's a...
Oliver Piroska
Sep 24, 20232 min read
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Return Confirmation Email
The provided message is a notification to a buyer that the seller has received and processed a return for items from the buyer's order....
Oliver Piroska
Sep 24, 20232 min read
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Order Unavailable Email
The provided message is a notification to a buyer that their order could not be shipped due to the seller being temporarily out of stock....
Oliver Piroska
Sep 24, 20231 min read
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Buyer-Seller Messaging Service templates
Amazon offers both managed response templates and seller-managed response templates to streamline communication with buyers. Here's how...
Oliver Piroska
Sep 24, 20232 min read
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Customer Service Rating – Frequently asked questions
Your Customer Service Rating on Amazon represents the average buyer satisfaction with your responses to their inquiries. This rating is...
Oliver Piroska
Sep 24, 20232 min read
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Request a review
Amazon does not require sellers to manually request reviews because Amazon's systems automatically handle review requests on your behalf,...
Oliver Piroska
Sep 24, 20231 min read
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Send attachments to buyers
You can send attachments up to 10 MB in size from Seller Central for specific contact reasons. This 10 MB limit applies to both the email...
Oliver Piroska
Sep 24, 20231 min read
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Contact a buyer using Buyer-Seller Messages
The Buyer-Seller Messages page in your Amazon Seller Central account allows you to communicate with customers when you need more...
Oliver Piroska
Sep 24, 20232 min read
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Messaging permissions
On Amazon's Messaging Permissions page, you can manage the email addresses of individuals within your company who are authorized to send...
Oliver Piroska
Sep 24, 20232 min read
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