Order Unavailable Email
- Oliver Piroska
- Sep 24, 2023
- 1 min read
The provided message is a notification to a buyer that their order could not be shipped due to the seller being temporarily out of stock. Here's a breakdown of the message:
Subject: Your Amazon Order from [seller name] could not be shipped
Dear [buyer's full name],
We are sorry to inform you that we could not ship your [seller name] order listed below that was placed on [purchase date] because we are temporarily out of stock. Your order has been cancelled and you have not been charged.
Amazon Order No.: [order ID]
[quantity purchased] of [product name]
Questions? If you have questions about this order, you can either visit "http://www.amazon.co.uk/gp/css/history/view.html" or reply to this email to get in touch directly with [seller name].
Thank you for shopping with [seller name] at Amazon.
[seller name]
Definitions:
- Seller name: your business name used in Seller Central.
- Buyer's full name: full name of the buyer. Found in the Orders Report.
- Purchase date: date when the order was placed. Found in the Orders Report or SSN email.
- Order ID: unique Amazon order identification number. Found in the Orders Report or SSN email.
- Quantity purchased: quantity of item not available.
- Product name: name of the item not available.
This message provides clear information to the buyer about the reason for the order cancellation and offers them a way to contact the seller for any questions or concerns. It maintains a professional and courteous tone throughout.
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