Return Confirmation Email

The provided message is a notification to a buyer that the seller has received and processed a return for items from the buyer's order. Here's a breakdown of the message:

Subject: Returns received for Amazon order from [seller name]

Dear [buyer's full name],

We've received the below listed items from your [seller name] order placed on [purchase date].

Amazon Order No.: [order ID]

The following items were received from the above order:

[return quantity] of [product name]

We have initiated a refund of [refund total value] for this order through Amazon on [refund initiation date]. The refund should be credited to your account within two to three working days. You can expect a separate notification about this from Amazon.

Questions? If you have questions about this order, including the status of your refund, you can either visit "http://www.amazon.co.uk/gp/css/history/view.html" or reply to this email to get in touch directly with [seller name].

Thank you for shopping with [seller name] at Amazon.

[seller name]

Definitions:

- Seller name: your business name used in Seller Central.

- Buyer's full name: full name of the buyer. Found in the Orders Report.

- Purchase date: date when the order was placed. Found in the Orders Report or SSN email.

- Order ID: unique Amazon order identification number. Found in the Orders Report or SSN email.

- Return quantity: quantity of item received.

- Product name: name of the item received.

- Refund total value: the amount of the refund posted.

- Refund initiation date: Date when the adjustment information was successfully sent to Amazon, either through an adjustment feed or using the Manage Your Orders feature in Seller Central.

This message provides the buyer with a clear and concise update on the return and refund process, including details about the items received, the refund amount, and the expected timeframe for the refund to be credited to their account. It also offers the buyer a way to contact the seller for any questions or concerns.