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Multi-Channel Fulfilment: Fulfil Orders for your Sales Channels
Amazon Multi-Channel Fulfilment (MCF) is a service that allows you to fulfil orders from your sales channels, including your own website,...
Oliver Piroska
Sep 24, 20232 min read
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Prevent an A-to-z Guarantee claim
To prevent A-to-z Guarantee Claims and maintain a positive seller performance on Amazon, it's important to follow these best practices:...
Oliver Piroska
Sep 24, 20232 min read
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Appeal an A-to-z Guarantee Claim
To appeal an A-to-z Guarantee Claim that has been granted in favor of the customer on Amazon, follow these steps: 1. **Access the A-to-z...
Oliver Piroska
Sep 24, 20232 min read
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About A-to-z Guarantee claims
Amazon's A-to-z Guarantee Claims process is designed to ensure a consistent and reliable shopping experience for customers on the...
Oliver Piroska
Sep 24, 20233 min read
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Cancellations FAQ
If you're an individual seller on Amazon, you should be aware that the Order Cancellation File feature is available for Professional...
Oliver Piroska
Sep 24, 20231 min read
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Cancel Multiple Orders
If you're an individual seller on Amazon, you should be aware that the Order Cancellation File feature is available for Professional...
Oliver Piroska
Sep 24, 20231 min read
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Cancelling Orders
You can cancel orders on Amazon using the Manage Orders page. Here are the steps to cancel one or multiple orders, as well as how to...
Oliver Piroska
Sep 24, 20232 min read
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Refund at first scan for seller-fulfilled returns
Amazon's "Refund at First Scan" (RFS) process simplifies the handling of returns for sellers by automatically issuing refunds to...
Oliver Piroska
Sep 24, 20232 min read
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Issue a full Refund
To issue a full refund on Amazon, you have two options: one for when a return request has been initiated, and the other for situations...
Oliver Piroska
Sep 24, 20232 min read
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Issue a partial refund
When dealing with return requests on Amazon, sellers have the flexibility to issue partial refunds based on specific circumstances. Here...
Oliver Piroska
Sep 24, 20233 min read
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Prepaid returns for Fulfilled by Merchant orders
Amazon's prepaid return label (APRL) feature is designed to streamline the return process for both sellers and customers. Here are key...
Oliver Piroska
Sep 24, 20233 min read
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Manage returns
Amazon's return process is designed to provide a consistent and convenient experience for both sellers and buyers. Here's an overview of...
Oliver Piroska
Sep 24, 20232 min read
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