Messaging permissions
- Oliver Piroska
- Sep 24, 2023
- 2 min read
On Amazon's Messaging Permissions page, you can manage the email addresses of individuals within your company who are authorized to send messages to your buyers using Buyer-Seller Messaging. You can approve or block specific email addresses to control communication with your buyers. Here's how to manage email permissions:
**To add an additional authorized email address:**
1. Go to the Messaging Permissions page. You can typically access this page through your Amazon Seller Central account.
2. Look for the "+ Add an email address" option located below the Email column on the Messaging Permissions page.
3. Enter the email address that you want to add as an authorized sender.
4. Select the appropriate status for the email address from the options provided:
- **Approved:** This status grants permission for the email address to send messages to buyers through Buyer-Seller Messaging.
- **Blocked:** This status blocks the email address from sending messages to buyers through Buyer-Seller Messaging.
- **Delete:** This option allows you to remove the email address from the list.
5. After entering the email address and selecting the status, click the "Save" button to save your changes.
**To change the status of a previously entered email address:**
1. Visit the Messaging Permissions page in your Seller Central account.
2. Find the email address for which you want to change the status.
3. Click on the "Edit" option associated with that email address.
4. Choose the status you want to assign to the email address from the three available options: Approved, Blocked, or Delete.
5. Click the "Save" button to update the email address's status.
By managing email permissions in this way, you can ensure that only authorized individuals within your company can communicate with buyers through Amazon's Buyer-Seller Messaging service. It allows you to control and streamline your communication while maintaining security and compliance with Amazon's policies.
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