Why didn't I get paid?

Payment processing on Amazon can take some time, but it's essential to ensure you receive your funds in a timely manner. Here are some reasons for payment delays and steps you can take:

1. **Reserve for Returns, Chargebacks, or A-to-z Guarantee Claims:** Amazon may reserve a portion of your funds to cover potential returns, chargebacks, or A-to-z Guarantee claims. This is a standard practice when selling on Amazon.

2. **Missing or Invalid Bank Account/Credit Card Information:** Ensure that your bank account and credit card information is up to date in your account settings. Any updates to your bank account information may have a mandatory three-day security hold before Amazon can initiate a transfer.

3. **Negative or Zero Account Balance:** If your account had a negative or zero balance at the time of payment, it could be due to selling fees or product refunds. Amazon may charge your credit card to cover the selling fees in such cases.

4. **Funds Withholding:** Some or all of your funds may be withheld according to Amazon's Funds Withholding Policy.

5. **Unconfirmed Dispatch:** It's crucial to confirm dispatch for each order. Failure to confirm dispatch for an order can lead to payment delays.

6. **Account-Related Issues:** In some cases, payment delays may result from actions taken in response to issues related to your account. Check your Performance Notifications for messages from Amazon with additional details.

To help expedite payments, ensure your seller account is up to date, respond promptly to any customer issues or inquiries, and keep your account in good standing. Additionally, avoid updating your bank account information within three days of any payment date to prevent security holds.