FBA policies and requirements

Before listing products for Fulfilment by Amazon (FBA), sellers should be aware of the policies and requirements that impact them when using Amazon to fulfil orders for their products. Here are key points related to FBA policies and requirements:

**FBA Policies:**

1. **Customer Feedback for FBA Listings:** Customers can leave feedback for FBA orders. Negative feedback related to order fulfilment or customer service provided by Amazon may be addressed or stricken through.

2. **Customer Returns for Orders Placed on Amazon:** Amazon's return policies determine how FBA customer returns are handled, and sellers may be eligible for full or partial reimbursements for accepted returns.

3. **Customer Service for Multi-Channel Fulfilment Orders:** Sellers are responsible for handling replacements, refunds, and returns for multi-channel fulfilment orders.

4. **FBA Lost and Damaged Inventory Reimbursement Policy:** Sellers may be eligible for full or partial reimbursement for inventory that is lost or damaged while under Amazon's control, including damage by Amazon partnered carriers, in fulfilment centers, or during delivery to customers.

**FBA Requirements:**

1. **FBA Product Restrictions:** Some products may require prior approval before they can be sold using FBA. Additionally, certain products cannot be sold using FBA or must meet specific requirements before they can be listed.

2. **Inventory Requirements:** Sellers must meet various requirements for labelling, packaging, and shipping inventory to Amazon fulfilment centers. Compliance with these requirements is essential for a smooth FBA operation.

Sellers are encouraged to stay informed about any changes that may affect their business on Amazon, including updates related to Brexit, by referring to Amazon's resources and help pages.

Understanding and adhering to these policies and requirements is crucial for sellers using FBA to ensure a positive customer experience and efficient order fulfilment through Amazon's platform.