Unsuitable inventory investigations policy

This statement from Amazon emphasizes the company's commitment to customer trust and the prohibition of selling non-authentic products and illegal goods through their fulfillment network. Here are the key points outlined in this statement:

1. **Prohibition of Non-Authentic and Illegal Goods:** Amazon strictly prohibits the sale of non-authentic products and other illegal goods through their fulfillment network.

2. **Consequences for Violations:** If a seller is found to have engaged in the sale of such goods, Amazon may take various actions, including deactivating the seller's account and offers. This action is consistent with section F-7 of the Fulfillment by Amazon Service Terms in the Business Solutions Agreement.

3. **Inventory Handling:** Amazon may immediately withhold or dispose of any inventory related to the seller's account if violations are detected. This is done to protect both customers and other sellers.

4. **Notification and Investigation:** If Amazon requires additional information about inventory that may violate their policies, they will notify the seller by email and conduct an investigation.

5. **Inventory Withholding:** During the investigation, Amazon may withhold some or all of the seller's inventory. They may also request additional information or documentation related to product authenticity, compliance with laws, and the seller's identity.

6. **Validation:** Amazon may validate the information provided by the seller with third parties or government agencies as part of the investigation.

7. **Disposal of Unsuitable Inventory:** If the seller fails to provide requested information by specified deadlines or if their inventory is deemed unsuitable due to fraudulent or illegal activity, Amazon may dispose of such inventory immediately in accordance with the FBA Service Terms.

8. **Compliance Determination:** If it is determined that the seller's inventory complies with Amazon's policies, non-unsuitable inventory will be made available for the seller to remove from the fulfillment network.

This policy underscores Amazon's commitment to maintaining a trusted marketplace for both customers and sellers and taking necessary actions to prevent the sale of counterfeit or illegal products. Sellers are expected to adhere to Amazon's policies and cooperate in any investigations related to their inventory.