Policy violations
- Oliver Piroska
- Sep 23, 2023
- 1 min read
This information outlines the requirements and guidelines for referencing manufacturer warranties on product detail pages when selling on Amazon. Here are the key points:
**1. Information Requirements:**
- When referencing a manufacturer warranty, sellers must provide specific information to customers.
- This information includes details about the content and conditions of the manufacturer warranty, such as whether registration is necessary to activate the warranty.
- Sellers must also specify the duration of the manufacturer warranty and the geographical coverage it offers.
- The name and address of the warranty provider, typically the manufacturer, should be provided.
- Sellers should inform customers about the existence of legal warranty rights in addition to the manufacturer warranty. Importantly, the legal warranty rights should not be restricted by the manufacturer warranty.
**2. Prohibited Usage in Product Titles:**
- References to manufacturer warranties should not be included in the product or ASIN titles.
**3. Information Consistency for All Sellers:**
- Information about warranties provided by the manufacturer should be consistent across all sellers.
- Seller-specific warranties or retail-specific warranties are not allowed on the product detail page.
- The manufacturer warranty should be accessible to any customer and not limited to specific sellers.
**4. Disclaimer and Legal Advice:**
- This page provides non-binding informational purposes about sellers' obligations regarding warranties and does not constitute legal advice.
- It is advisable to seek appropriate legal advice for any specific legal concerns or questions.
By following these guidelines, sellers can provide accurate and complete information about manufacturer warranties on Amazon product detail pages, ensuring transparency and clarity for customers.
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