Intellectual property for Rights Owner

This information provides guidance for rights owners (ROs) on how to report intellectual property (IP) infringement on Amazon and answers frequently asked questions (FAQs) regarding Amazon's handling of infringement complaints. Here are the key points:

**1. Reporting Infringement:**

- Reporting IP infringement is essential to protect your rights on Amazon.

- To submit a notice of IP infringement, you must be the RO who owns the IP being reported or an agent with permission from the RO.

- Provide contact details (name, address, phone number, email address, secondary contact details) when reporting infringement.

**2. Where to Report:**

- If your brand is enrolled in Amazon Brand Registry, you can use the Report a Violation (RAV) tool or the Report Infringement form.

- ROs without brand enrollment can use the Report Infringement form.

- Users must be logged into an Amazon account to use these reporting tools.

**3. What Can Be Reported:**

- Valid claims include trademark, copyright, patent, or design right claims at a national level.

- For copyright claims, provide a registration number or a written description of the copyrighted work or a link to the original work.

- Specify the nature of infringement (product, packaging, image, or text on the product detail page).

- List infringing products (ASINs or URLs) and provide additional helpful information, including order IDs for test buys.

- Include your contact details and secondary contact details.

**4. Best Practices:**

- Submit only one type of IP violation per notice to ensure efficient resolution.

- Do not submit retractions of complaints through the reporting form; retract notices only if made in error.

- Be clear and specific in your reports.

**5. FAQs:**

- FAQs provide information about the main types of IP, including trademarks, copyrights, patents, designs, and parallel imports.

- Information on what type of IP infringement notices can be submitted to Amazon is detailed.

- Notices not accepted include violations of exclusive distribution agreements and compatibility issues.

- Location-specific requirements for IP notices are explained.

- Abuse of the notice submission process is not tolerated.

**6. Reporting Tools:**

- Users should use the Report a Violation tool if enrolled in Amazon Brand Registry.

- The Report Infringement form should be used if not enrolled in Amazon Brand Registry.

**7. Getting Seller IDs:**

- Seller IDs are automatically populated in the reporting systems when you provide an ASIN or URL.

- You can report all sellers listing on an ASIN or specific sellers' offers.

**8. After Submitting a Notice:**

- You will receive a confirmation message that your notice is under review.

- A follow-up message will be sent once your notice has been processed.

**9. Disclosure of Contact Information:**

- Amazon may share your contact information with responsible sellers if your notice is valid and complete.

- Secondary contact information is typically shared, and if unavailable, primary contact information may be shared.

**10. Outcomes of Accepted and Rejected Notices:**

- Accepted notices result in the removal of reported content, with appropriate actions taken against responsible sellers (specific actions are confidential).

- Rejected notices lead to no content removal, and sellers are not actioned. You will receive a rejection notification with the reason.

Amazon emphasizes the importance of accurate and valid notices to maintain access to reporting tools and warns against misuse of the reporting process. If you are an RO concerned about IP infringement on Amazon, this information provides valuable guidance on how to protect your rights effectively.