Refund Policy

At Liquor-Store.eu we value your satisfaction and aim to provide a seamless and enjoyable shopping experience. If for any reason you are not completely satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refund:

Refunds are applicable within 7days from the date of your purchase.

To be eligible for a refund, the product must be in its original condition, unused, and in the same packaging as when it was delivered.

2. Non-Refundable Items:

Some items may not be eligible for a refund, including but not limited to digital downloads, gift cards, and personalized/customized products.

3. Requesting a Refund:

To initiate a refund, please contact our customer support team at [email address/phone number].

Provide your order number, a clear reason for the refund request, and any relevant information.

4. Refund Process:

Once your request is received and approved, we will notify you of the approval and the details of the refund process.

Refunds will be processed to the original payment method used during the purchase.

Please allow [X days] for the refund to be reflected in your account, as processing times may vary depending on your payment provider.

5. Shipping Costs:

Shipping costs, if any, are non-refundable.

6. Return Shipping:

You may be responsible for return shipping costs, unless the return is due to our error or a defective product.

7. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will provide instructions on returning the item or offer a replacement or refund as appropriate.

8. Changes to this Policy:

We reserve the right to modify or update this refund policy at any time. Any changes will be communicated through our website.

By making a purchase from [Your Company Name], you acknowledge and agree to the terms and conditions of this refund policy. Your satisfaction is of utmost importance to us, and we are committed to resolving any issues promptly and fairly.

If you have any questions or concerns regarding this policy, please reach out to our customer support team at liquor-store.eu +421948662772